Professional After-sales Service
Adhering to "Customer-Centric" principle, crafting an ultimate service experience with craftsmanship spirit to create more value for customers
We are always on standby to ensure the normal operation of customer equipment
Global SSC
365 days a year
7X24 hours service time
On-site Installation, Commissioning, Acceptance
01
Training on Equipment Process, Operation, Maintenance, etc.
02
Periodic Scheduled On-site Maintenance and Follow-up
03
Performance Testing and Maintenance of Equipment Components
04
Timely Supply of Spare Parts
05
Product Technology Upgrades and Secondary Development
06
Major Equipment Overhaul
07
Project Planning Support
Truking Ingenuity has a series of professional pharmaceutical design institutes, product research institutes, a group of senior industry scientific researchers, national aseptic pharmaceutical process validation experts, professors, etc., providing scientific and effective technical planning support for customer projects.
Process Assurance Service
Truking Ingenuity overall pharmaceutical equipment solution achieves full automation, aseptic processing, intelligent inspection, sorting, and computer validation assurance in drug production, producing products that the market can trust.
Entering the Park Service
As an equipment supplier,Truking Ingenuity not only integrates industry regulations and standards into product design and manufacturing but also brings these standards into the park through lectures and exchanges, interacting and integrating with pharmaceutical processes and production.
Equipment Management Consulting Services
Truking Ingenuity is committed to maximizing customer benefits by providing a comprehensive equipment management model, collaborating with pharmaceutical factories to minimize input and maximize output.
Service Philosophy
Adhering to the philosophy of "thinking everything for customers, thinking for all customers, thinking all for customers," and taking "creating value for customers" as our mission, Chutian focuses on building a first-class R&D, design, sales, manufacturing, service team, and service management system to provide customers with efficient and high-quality products and services.
Adhering to "customer-centric," crafting an ultimate service experience with craftsmanship spirit to create more value for customers.
We are always on standby to ensure the normal operation of customer equipment.
+ On-site installation, commissioning, and acceptance
+ Training related to equipment process, operation, and maintenance
+ Periodic Scheduled On-site Maintenance and Follow-up
+ Performance Testing and Maintenance of Equipment Components
+ Timely Supply of Spare Parts
+ Product Technology Upgrades and Secondary Development
+ Major Equipment Overhaul
Contact Us
Address: National Ningxiang Economic and Technological Development Zone Chutian Technology Industrial Park, China